About the role
As we are growing and expanding, we are now in the process to recruit passionate and reliable Field Service Dental Engineers to join our team. You will be providing an excellent level of Dental Engineering solutions to our customers and clients.
Key responsibilities
Key responsibilities
- Perform proactive and reactive maintenance: This involves inspecting and maintaining dental equipment to ensure they operate efficiently and attend call outs when necessary, minimising the downtown for dental practices.
- Perform installation and commissioning activities: You are responsible for the setting up and the proper functioning of new dental equipment. This includes installation and initial testing.
- Complete required company documentation:Maintain accurate records of your service visits, repairs, and installations. This documentation is crucial for tracking maintenance history and ensuring compliance.
- Follow Anglian Dental’s quality system and procedures: Adhere to company quality standards and procedures at all times to maintain consistency and quality in your work.
- Attend manufacturers and Anglian Dental’s training programs: Stay updated with the latest technologies and techniques by attending training programs.
- Build and maintain customer relationships: Build and maintain positive relationships with clients by proving exception Customer Service to ensure their satisfaction and loyalty.
- Strong technical thought process
- Electrical, Plumbing or Mechanical qualification or apprenticeship desirable
- Experience and understanding of dental equipment preferable but not mandatory as training can be provided to the right candidate.
- Experience in using and maintaining a software system as part of your role
- Excellent communication and customer service skills
- Ability to work effectively as part of a team
